Glossary of Terms

Uptake

The action of taking up or making use of something that is available.

Unexpected learning

An occurrence or situation during the course of a research project that was harmful to a participant taking part in the research or increased the probability of harm to participants taking part in the research.

Unity of efforts (collaboration)

The state of harmonizing efforts by setting the conditions for increased collaborative planning across interagency organizations and mission partners for any given mission set.

User Centered

User-driven development in which usability goals, user characteristics, environment, tasks and workflow of a product, service or process are given extensive attention at each stage of the design process.

User interactive feedback

A form of feedback that can take place in a class or workshop, in a person-to-person session, or phone, for through an interactive web experience.

User satisfaction

A measure of how products and services meet a user’s expectation.

User segment

Dividing all users into segments based on characteristics they share.

User testing

A technique used in the design process to evaluate a product, feature or prototype with real users.

Unintended consequences (“mistakes”)

The actions of people, and especially of governments, always have effects that are unanticipated or “unintended.”

Unquantified benefits

The risks that are reasonably likely to occur at the baseline levels of exposure and whether the anticipated exposure reductions might legitimately be expected to reduce these risks.